Illustrative workflow. Dispatch assigns own fleet or an external carrier. Both paths feed the shipment record.
Dispatch chooses the own-fleet or external-carrier path.
Either assignment feeds the shipment record.
Dispatch assigns own fleet or an external carrier. Both paths feed the shipment record.
Organise the fleet information
Maintain the driver and vehicle details needed for allocation. Agree which team owns those records and the supporting documentation.
Connect the driver to dispatch
Define the app actions and updates needed for the shipment. Confirm participation and connectivity assumptions before relying on the information in daily work.
Illustrative workflow. Dispatch assigns own fleet or an external carrier. Both paths feed the shipment record.
Dispatch chooses the own-fleet or external-carrier path.
Either assignment feeds the shipment record.
Dispatch assigns own fleet or an external carrier. Both paths feed the shipment record.
Follow the shipment record
Bring status, delivery evidence and recorded costs into the review process. Maintenance, driver-hours compliance and telematics hardware are separate requirements to evaluate.
Practical questions
Can fleet records support assignment?
The documented workflow connects driver and vehicle records with transport allocation.
Does this include maintenance planning?
Maintenance is outside the verified scope described here.
What affects driver updates?
The app workflow, permissions, connectivity and configured sources.