For freight forwarders & brokers

Customers. Carriers.
One clear road workflow.

Coordinate road transport from the customer request to the delivery record. Keep carrier offers, assignments, shipment updates and documents connected.

For teams coordinating road shipments across customers and transport partners.

From customer request to assigned transport
Loadme · order details⌑
Customer
Carrier

One shipment. Several businesses.

Different participants.
A shared delivery picture.

Your customer needs an answer. Your carrier needs clear instructions. Keep the request, transport arrangement and delivery record connected.

What does the customer need?

Capture the route and shipment requirements.

Who will take the load?

Review offers and assign the selected transport.

What can the team confirm?

Follow available updates and supporting delivery documents.

From request to delivery record

Keep the handoffs clear.
From start to finish.

A road-transport workflow configured around your customers, carriers and team responsibilities.

01

Capture the request

Keep customer and route requirements together.

02

Source the transport

Request and review offers through the configured process.

03

Assign the shipment

Connect the selected driver and transport to the job.

04

Follow progress

Review available shipment updates and delivery evidence.

05

Review the record

Bring documents and recorded charges together.

Freight sourcing & assignment

From an open request
to an assigned shipment.

Use the configured sourcing process to request offers, review responses and assign transport. Keep the customer requirement alongside the transport decision.

Loadme · order details⌑
Customer request
Selected transport

Customer · broker · carrier

You coordinate the handoffs.
Keep the record connected.

Bring the customer request and carrier assignment into one workflow. Define who arranges transport, who reviews updates and which records each participant can access.

Customer
Shipment requirements
Your brokerage team
Offers · assignment · follow-up
Road carrier
Transport · driver updates · delivery evidence

Shipment communication

When the customer asks,
start with the shipment.

Review the available driver updates, milestones and delivery evidence in their shipment context. Keep your team’s follow-up grounded in the information received.

Tracking depends on the configured sources, driver permissions and connectivity.

A shared view
of progress.

From loading updates to delivery evidence.

Delivery documents

Keep the proof with
the delivery it belongs to.

Store and share shipment files and proof of delivery with authorised participants. Keep the documents connected to the job as the team reviews the delivery record.

Proof of delivery
Loadme · delivery documents⌑
Documented integration
Loadme + Caspio

Integration in practice

Shipment updates where
the customer needs them.

For Henkel, a documented integration sends shipment updates and proof of delivery from Loadme to Caspio, bringing the records into the customer’s existing system.

Loadme
Updates + delivery proof
Caspio

A selection of customers
featured by Loadme

Configured for your business

Start with a customer
and a typical shipment.

Walk us through your sourcing, assignment and follow-up process. We will agree what belongs in the initial setup and what needs separate integration work.

01

Map the handoffs

Who receives the request, selects transport and updates the customer?

02

Agree access and documents

Define which teams and participants can view and share each record.

03

Scope the connections

Identify the customer systems, data fields and integration direction.

Before we talk

A few practical
questions.

Start with the essentials.
We can work through the details in a demo.

The workflow described here is for road transport. Air freight, ocean freight and customs-specific requirements need separate validation before we can confirm support.

The documented workflow supports offers and counteroffers from drivers or fleet owners, followed by shipment assignment. Availability and the approval process depend on your configuration.

Documented customer, broker and fleet-owner workflows provide role-based access. We agree which participants need access and what they should see during setup.

Integrations are scoped around the required fields and direction of exchange. The documented Henkel project sent shipment updates and proof of delivery from Loadme to Caspio.

Bring a typical customer request and explain how you source transport and follow the delivery. We will discuss configuration, setup and any optional integration or development work.

Start with one workflow

Let’s walk through
your next road shipment.

Tell us how your team coordinates customers and carriers. We’ll discuss the workflow, configuration and setup you need.