Illustrative workflow. Illustrative road transport coordination. Participant responsibilities and access are configured.
Customer requirement
Broker coordination
Carrier assignment
Shipment updates
Illustrative road transport coordination. Participant responsibilities and access are configured.
Make the transport requirement clear
Share the supported route and shipment requirement with external transport participants. Use configured sourcing where it is part of the agreed process.
Agree the update responsibilities
Decide who allocates the driver, supplies status information and follows up on missing records. Visibility depends on the partner workflow and available data.
Illustrative workflow. Illustrative road transport coordination. Participant responsibilities and access are configured.
Customer requirement
Broker coordination
Carrier assignment
Shipment updates
Illustrative road transport coordination. Participant responsibilities and access are configured.
Keep delivery evidence connected
Collect the relevant POD and shipment documents for authorised users. A clear record helps the office continue the customer conversation after delivery.
Practical questions
Will every external carrier be visible automatically?
No. Visibility depends on partner participation and available information.
Can bidding be part of the process?
Yes, where the sourcing workflow and participants are configured.
Who follows up on delivery documents?
Agree that responsibility with the office and transport partner during setup.